CreditorWatch Status

All Systems Operational

CreditorWatch - API Operational

CreditorWatch - Application Portal Operational

CreditorWatch Express Operational

CreditorWatch Collect Operational

Apply Easy Operational

PPSR Logic Operational

AWS rds-ap-southeast-2 Operational

AWS lambda-ap-southeast-2 Operational

AWS route53-ap-southeast-2 Operational

AWS s3-ap-southeast-2 Operational

AWS sqs-ap-southeast-2 Operational

AWS ecs-ap-southeast-2 Operational

AWS ec2-ap-southeast-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

ASIC - Scheduled Service Interruptions Oct 6, 2024 08:00-14:00 AEDT

ASIC will be undergoing scheduled maintenance and will therefore be unavailable during this period of time.
Posted on Aug 19, 2024 - 12:26 AEST

ASIC - Scheduled Service Interruptions Oct 12, 2024 08:00-20:00 AEDT

ASIC will be undergoing scheduled maintenance and will therefore be unavailable during this period of time.
Posted on Sep 17, 2024 - 13:50 AEST

Past Incidents

Sep 28, 2024

No incidents reported today.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024

No incidents reported.

Sep 24, 2024

CreditorWatch services unavailable

Resolved - This incident has been resolved.
Sep 24, 15:13 AEST

Monitoring - CreditorWatch services have been restored at 2.42pm. We continue to monitor service performance for any issues.
We sincerely apologise for any inconvenience caused.
Please report any further issues to support@creditorwatch.com.au.
Sep 24, 14:54 AEST

Update - CreditorWatch services remain unavailable. The issue has been identified. We are actively working to rectify the issue as soon as possible.
Further updates within 60 mins.
Sep 24, 14:03 AEST

Identified - CreditorWatch services are currently unavailable. The issue has been identified. We are actively working to rectify the issue as soon as possible.
Further updates within 60 mins.
Sep 24, 13:00 AEST

Investigating - CreditorWatch services are experiencing an issue. Our teams are working on to identify the issue.
Further updates in next 30 minutes.
Sep 24, 12:27 AEST

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

ASIC - Scheduled Service Interruptions

Completed - The scheduled maintenance has been completed.
Sep 21, 20:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 08:00 AEST

Scheduled - ASIC will be undergoing scheduled maintenance and will therefore be unavailable during this period of time.
Aug 19, 12:24 AEST

Sep 20, 2024

No incidents reported.

Sep 19, 2024

No incidents reported.

Sep 18, 2024

No incidents reported.

Sep 17, 2024

No incidents reported.

Sep 16, 2024

ASIC - unscheduled Service Interruptions

Resolved - An unscheduled outage at ASIC caused CreditorWatch APIs to be unavailable from 7:12 AM to 7:17 AM on 16th September 2024.

ASIC has confirmed that the issue is now resolved. Detailed response from ASIC is provided below.

From ASIC:
Our IT team have confirmed that there was an issue this morning with an ongoing automated process that runs daily due to overnight patching that occurred. The team had to complete a manual process, which caused a small window of unavailability in Datastream, and potentially any WebServices messages also.
Sep 16, 10:49 AEST

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.