CreditorWatch is currently experiencing an issue retrieving ASIC data within the platform

Incident Report for CreditorWatch

Resolved

This incident has been resolved.
Posted Feb 12, 2026 - 10:45 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 12, 2026 - 10:15 AEDT

Investigating

We are currently investigating reports of issues with our platform related to Credit Reports and APIs. CreditorWatch is currently investigating these reports and will provide an update shortly.
Posted Feb 12, 2026 - 09:15 AEDT
This incident affected: CreditorWatch APIs (Credit Report APIs, UBO APIs) and CreditorWatch portal (Credit reports and search, Customer list and alerts, Applications (ApplyEasy v2)).
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